Now Hiring - Medical Front Office Specialist with Sales Experience in Sunnyvale, CA

Are you tired of the same old medical front office work and looking for something new and exciting? BreakThrough seeks a self starting individual who thrives in a fast paced environment and enjoys providing the highest level of service, even for those in pain and with various gripes.

BreakThrough Physical Therapy, a rapidly growing organization which provides physical therapy, sports performance and wellness services for people on a worldwide basis (via online health coaching and consultative services), seeks a full time Care Coordinator/Medical Front Office (part time applications will be considered) in Sunnyvale, California.

• This is a fast paced, highly client service focused position. PLEASE DO NOT apply if you cannot handle fast paced, multi-tasking and thrive in a highly service oriented environment.
• Applicant must be a self-motivated, detail-oriented individual with exceptional communication skills, a positive attitude and thrive on challenge. This position requires significant use of Microsoft Office, Adobe and other industry-specific web-based software, heavy phone volume, multi-tasking and efficiency with all projects. Applicant must be extremely capable of understanding and learning new computer systems and administrative processes with minimal direction. Applicant must have a verifiable history of results and work well in a team oriented environment.
• Full time employees are eligible for a comprehensive benefits package including: holiday pay, paid time off (PTO), BDay PTO, 401k/Roth 401k with matching, health insurance and life insurance.

Duties include but are not limited to:

• Answering phones and transfer/screening calls as appropriate
• Scheduling patients
• Collecting new patient intake information, including data entry
• Collecting payments from patients and clients in a respectful fashion
• Providing accurate and clear directions to patients prior to their first visit
• Communicating effectively with doctors’ offices
• Communicating effectively with all office staff
• Following procedures for billing and collections
• Obtaining detailed authorization information through insurance companies
• Taking care of all mail, fax and copy requests
• Educating clients on various services we offer

Please send a detailed cover letter with short and long term goals and verifiable resume.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift

COVID-19 considerations:
FULL COVID Screening in place for employees daily and continuing with masks in the office due to our "medical" status. Any updates are online.
[please apply online] school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: One location